Virtual Assistant Services by Rosanna Tussey, FAQ

What is a Virtual Assistant?
A Virtual Assistant (VA) is a professional who provides support virtually, from their office, to their clients as an independent contractor. Virtual Assistants are highly skilled and make their services available to clients on an as-needed basis or retainer basis.

Who might benefit from Virtual Assistant services?
VAs are sought after by small business owners and professionals such as executives, attorneys, authors, coaches, real estate agents, etc.

How can a Virtual Assistant help me?
A Virtual Assistant can take on the tasks that bog you down and prevent you from focusing on growing your business, advancing your career, spending time with loved ones, pursuing personal interests, etc. VAs utilize the latest technology to provide professional, efficient support with fast turnaround. To see a sample of the services provided, please visit the Services page.

What are some of the benefits of using a Virtual Assistant?
There are many benefits of teaming with a Virtual Assistant! As compared to a traditional employee, using a VA can save you precious time and money in a variety of ways:

pay only for time worked
around-the-clock availability, 7 days/week
highly trained professional
no payroll taxes
no costly benefits to provide (medical coverage, workman's comp, vacation, sick leave, etc.)
no additional costs for supervision
no need to allocate additional office space or equipment

Many people who have partnered with a Virtual Assistant have also enjoyed a higher quality of life, as they have more time to devote to their families and personal interests.

I see you charge an hourly fee. Is it possible to pay per project instead?
Of course! Accommodations to your specific needs are gladly made. If you would like a flat rate quote for any project, please submit your project requirements to Rosanna@officesupportnow.com or call (505) 349-0375.

Is there a minimum work requirement?
No. One of the great things about teaming with a Virtual Assistant is that you will have a highly skilled professional at your service, whether it is for a one-time project, intermittent assistance throughout the year, or support on a regular basis. It is all about meeting your needs!

Is there a monthly retainer option for those who are looking for support on a regular basis?
Yes! In fact, you can save up to 20% off the hourly fee by selecting a VA retainer plan that best suits your needs. Monthly plans range from 5 hours to 30+ hours and can be obtained with as little as a one-month commitment. For more information, please see the Services page.

How can I be sure that my needs regarding confidentiality are met?
An ethical Virtual Assistant knows that all client matters and information should be treated with the utmost of confidentiality and respect for that client. Some clients prefer to have a written confidentiality or non-compete agreement with the Virtual Assistant, which is a welcomed approach.

Can I Purchase a Gift Certificate for Virtual Assistant Services?
Yes. Gift certificates for Virtual Assistant services are available in $20 increments. What a great gift for your business associates! To order a gift certificate, please call (505) 201-4511 or email Rosanna@officesupportnow.com.